[cisco-voip] Phones losing ringtone list

[Lelio Fulgenzi]

I'd probably do some basic troubleshooting: 

    • unplug/plug back in 
    • move to a network where you know other phones are working 
    • erase configuration on phone, reboot 
    • release lease information, reboot 
    • delete from CallManager, restart TFTP server, recreate phone 

i'll bet the unplugging fixes it. we've had a few that simple lose the ring list and that has fixed it. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Birni Tkachuk" <birnit at nait.ca> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Scott Voll" <svoll.voip at gmail.com> 
Cc: cisco-voip at puck.nether.net 
Sent: Friday, May 20, 2011 11:59:09 AM 
Subject: RE: [cisco-voip] Phones losing ringtone list 




This problem is specific to 2 sets only. They are registered with the same call manager as the other sets. 




Birni Tkachuk 

Telephony Specialist, Network Services 

Department of Information Services 

P 780.471.7532 F 780.491.3083 





From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Friday, May 20, 2011 8:46 AM 
To: Scott Voll 
Cc: cisco-voip at puck.nether.net; Birni Tkachuk 
Subject: Re: [cisco-voip] Phones losing ringtone list 




did you bring over the ringlist with your upgrades? sometimes that get's lost. especially if you're building from scratch. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----


From: "Scott Voll" <svoll.voip at gmail.com> 
To: "Birni Tkachuk" <birnit at nait.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Friday, May 20, 2011 10:37:08 AM 
Subject: Re: [cisco-voip] Phones losing ringtone list 

Did they register / TFTP to a different box? I wonder if the ringlist was not available. 





Scott 


On Thu, May 19, 2011 at 11:04 AM, Birni Tkachuk < birnit at nait.ca > wrote: 



We have recently upgraded to CUCM 8.5. Not sure if our CUCM upgrade has anything to do with this particular problem but ….. we did a mass roll-out of about 100 IP Sets and 2 of the new sets, after registering and functioning normal for several days have lost their ringtone list. Any ideas….? 



Birni Tkachuk 

Telephony Specialist, Network Services 

Department of Information Services 

P 780.471.7532 F 780.491.3083 




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