[cisco-voip] Phones losing ringtone list

[Wes Sisk]

Ring tones are downloaded via TFTP. These phones have a problem 
resolving or reaching their TFTP server.

Regards,
Wes

On 5/20/2011 1:17 PM, Lelio Fulgenzi wrote:
> I'd probably do some basic troubleshooting:
>
>     * unplug/plug back in
>     * move to a network where you know other phones are working
>     * erase configuration on phone, reboot
>     * release lease information, reboot
>     * delete from CallManager, restart TFTP server, recreate phone
>
> i'll bet the unplugging fixes it. we've had a few that simple lose the 
> ring list and that has fixed it.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------------------------------------------------
> *From: *"Birni Tkachuk" <birnit at nait.ca>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>, "Scott Voll" 
> <svoll.voip at gmail.com>
> *Cc: *cisco-voip at puck.nether.net
> *Sent: *Friday, May 20, 2011 11:59:09 AM
> *Subject: *RE: [cisco-voip] Phones losing ringtone list
>
> This problem is specific to 2 sets only.  They are registered with the 
> same call manager as the other sets.
>
> *Birni Tkachuk*
>
> Telephony Specialist, Network Services
>
> Department of Information Services
>
> P 780.471.7532   F  780.491.3083
>
> *From:*Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
> *Sent:* Friday, May 20, 2011 8:46 AM
> *To:* Scott Voll
> *Cc:* cisco-voip at puck.nether.net; Birni Tkachuk
> *Subject:* Re: [cisco-voip] Phones losing ringtone list
>
> did you bring over the ringlist with your upgrades? sometimes that 
> get's lost. especially if you're building from scratch.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
> ------------------------------------------------------------------------
>
> *From: *"Scott Voll" <svoll.voip at gmail.com>
> *To: *"Birni Tkachuk" <birnit at nait.ca>
> *Cc: *cisco-voip at puck.nether.net
> *Sent: *Friday, May 20, 2011 10:37:08 AM
> *Subject: *Re: [cisco-voip] Phones losing ringtone list
>
> Did they register / TFTP to a different box?  I wonder if the ringlist 
> was not available.
>
> Scott
>
> On Thu, May 19, 2011 at 11:04 AM, Birni Tkachuk <birnit at nait.ca 
> <mailto:birnit at nait.ca>> wrote:
>
> We have recently upgraded to CUCM 8.5.  Not sure if our CUCM upgrade 
> has anything to do with this particular problem but  …..  we did a 
> mass roll-out of about 100 IP Sets and 2 of the new sets, after 
> registering and functioning normal for several days have lost their 
> ringtone list.  Any ideas….?
>
> *Birni Tkachuk*
>
> Telephony Specialist, Network Services
>
> Department of Information Services
>
> P 780.471.7532 <tel:780.471.7532>   F 780.491.3083 <tel:780.491.3083>
>
>
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