[cisco-voip] CUEAC and E.164 Dialing

Jamie Gale jamgale at cisco.com
Thu Nov 10 09:21:40 EST 2011


Dennis,

In order to get BLF in the CUEAC directory, the number in the directory must match the DN of the phone exactly, this includes having the +.

I have attached a powerpoint which explains this.



Kind Regards

Jamie Gale
Technical Marketing Engineer, Cisco Unified Attendant Consoles
Arc Solutions, onsite at Cisco
IP Communications Business Unit
jamgale at cisco.com
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M +1 919 699 4910

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On Nov 9, 2011, at 9:54 PM, Dennis Heim wrote:

> I tried this earlier this summer with no ARC love. I know that CUEAC 8.6 technically support E.164 and plus dialing. Because of various application non-support, my DN’s do not have a “+” on them. Translation patterns and transformation patterns handle all the fun on the backend. However, last time I tried this arc would not see line status. In the directory the DN’s are listed as +3175551212, but what is configured in callmanager is 3175551212. Is there a way to get this to work with CUEAC to see the line status?
>  
> Thanks,
>  
> Dennis Heim
> Senior Engineer (Unified Communications)
> CDW  Advanced Technology Services
> 10610 9th Place
> Bellevue, WA 98004
> 
> 425.310.5299 Single Number Reach (WA)
> 317.569.4255 Single Number Reach (IN)
> 317.569.4201 Fax 
> dennis.heim at cdw.com
> cdw.com/content/solutions/unified-communications/
>  
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