[cisco-voip] MoH with H323, MTP checked

[Peter Slow]

Oops, adding the list back in. Sorry for spamming you Ahmed =) I'm better
at media resources than I am at email...

On Mon, Nov 28, 2011 at 10:43 AM, Peter Slow <peter.slow at gmail.com> wrote:

> 0.0.0.0 is normal if you are seeing it in the remote ip address field of a
> sh sccp  command from the IOS MTP. That is normal when you dont have
> full-duplex streaming enabled for MoH. By default CUCM wont make a remote
> device send audio to the MoH Server, since that's sort of a waste of
> bandwidth. That behavior can be changed, but is most likely not your issue.
>
> forgive me for asking stupid questions but I want to start at square one.
>
> 1. Do you have two way audio to begin with before the PSTN party is placed
> on hold?
> 2. Are you sure you can ping the MoH Server being allocated from the IOS
> MTP that was in use?
> 3. if that same IP Phone places another IP Phone at a local site on hold,
> does that person get MoH? What about at a remote site?
>
> we can dig deeper once i know those things ;) there are a couple things to
> look at but this shouldnt be hard for us to fix.
>
> -Pete
>
> On Mon, Nov 28, 2011 at 10:28 AM, Ahmed Elnagar <ahmed_elnagar at hotmail.com
> > wrote:
>
>> Hi all;****
>>
>> ** **
>>
>> I have a h323 gateway for PSTN calling through E1, I have configured MRG
>> and MRGL so that PSTN callers put on hold should hear MOH; however they
>> don’t****
>>
>> ** **
>>
>> I have MTP required checked and MRGL points to a MTP device that is
>> configured on the same gateway “with same IP address for bind h323 and SCCP”
>> ****
>>
>> ** **
>>
>> I can see the call when put on hold that the hold leg is pointing to
>> 0.0.0.0; when I change the MTP device to CUCM it works fine.****
>>
>> ** **
>>
>> Any ideas?****
>>
>> ** **
>>
>> *Regards,*
>>
>> *Ahmed Elnagar *|* Unified Communication Team Leader *| *CCIE #24697,
>> Voice*
>>
>> [image: Description: Description: MS Green]****
>>
>> ** **
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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