[cisco-voip] CUEAC 8.6 notes feature question
Jason Aarons (AM)
jason.aarons at dimensiondata.com
Tue Nov 29 18:26:22 EST 2011
Keyboard
Step 1 Press Alt+Number to select a directory. The number relates to the tab. e.g. Alt+1 would open Full Directory which is the 1st tab, 3 would open the 3rd tab along, etc.
Step 2 Use Up and Down arrow keys to select a contact.
Step 3 Press F12 to open the Contact Properties window.
Step 4 Amend the Notes for the contact.
Step 5 Click OK.
If OperatorX adds notes for a contact do they appear on the other Attendant Console operators computers? I wouldn't think so, your not adding a note to a central database are you?
Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile
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