[cisco-voip] 7937 not booting?

Jeremy Bresley brez at brezworks.com
Mon Oct 3 18:01:36 EDT 2011


On 10/3/2011 12:36 PM, Scott Voll wrote:
> I've tried a different port and cable.... but my 7937 just shows cisco 
> on the display and never boots.  switch port is configured properly 
> and it is getting POE.  I have done  the **1 factory reset without 
> resolution.  any other ideas?
>
>
Some additional information here would be helpful.

Is this on CUCM or CUCME?

Is this a new out of the box phone, or was it previously deployed elsewhere?

Do you have other 7937s deployed on the system that are working correctly?

Have you tried another IP phone on the port where the 7937 is deployed, 
and does it work correctly?

What does your config on the switch port look like?  Trunk port or voice 
VLAN?

Give us some more information and we'll see if we can't help you fix it.

Jeremy Bresley
brez at brezworks.com


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