[cisco-voip] 7937 not booting?

[Scott Voll]

CM 7.1
deployed in Conference room was working.
other 7936 and 7937 working.
plugged in 7961 and it works.

port is setup with vlan access 14 and vlan voice 146.  Pretty normal stuff.

Looking at the switch port.... I would say the nic is bad on the 7937.  Sent
packets incroment but recieve does not.

No DHCP address accepted.  entered static and still no traffic.  So I think
it's a brick.  plugged the 7961 with the same cable and all is good.

Thanks anyway

scott


On Mon, Oct 3, 2011 at 3:01 PM, Jeremy Bresley <brez at brezworks.com> wrote:

> On 10/3/2011 12:36 PM, Scott Voll wrote:
>
>> I've tried a different port and cable.... but my 7937 just shows cisco on
>> the display and never boots.  switch port is configured properly and it is
>> getting POE.  I have done  the **1 factory reset without resolution.  any
>> other ideas?
>>
>>
>>  Some additional information here would be helpful.
>
> Is this on CUCM or CUCME?
>
> Is this a new out of the box phone, or was it previously deployed
> elsewhere?
>
> Do you have other 7937s deployed on the system that are working correctly?
>
> Have you tried another IP phone on the port where the 7937 is deployed, and
> does it work correctly?
>
> What does your config on the switch port look like?  Trunk port or voice
> VLAN?
>
> Give us some more information and we'll see if we can't help you fix it.
>
> Jeremy Bresley
> brez at brezworks.com
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