[cisco-voip] Phones-Life expectancy

[Ed Leatherman]

I've had 7960's installed since 2004 and aside from an occasional problem
they are still chugging along. We've had way more issues with the 79X1's -
mostly hook switch issues. I would guesstimate that we've replaced 100 or so
total for hardware issues and 75-80% of those are 7961's. about 7000 total
phones.

I'm hoping the 79x2's prove to be better - we're at the point where when we
send 7961's to TAC they just replace them with 62's.

7911/12's I don't think i've replaced any - but much smaller sample size.
They tend to be more lightly used where we place those models.

On Thu, Oct 6, 2011 at 12:48 PM, Mark Pratt <Mark.Pratt at wageworks.com>wrote:

> All,****
>
> ** **
>
> Anyone got any input into average life expectancy of the 79XX series of
> phones? ****
>
> We have had our 7960’s now for about 5 years and starting to see an upturn
> in the number of units experiencing failures of different types (and yes
> they are EOL).****
>
> Any input on newer models? ****
>
> I have been googling but did not find any info. I know environment/users
> have a lot to do with it. Just trying to get a “average” if possible.****
>
> ** **
>
> Thanks****
>
> Mark****
>
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> cisco-voip at puck.nether.net
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>
>


-- 
Ed Leatherman
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