[cisco-voip] CUC 8.5 to 8.6 upgrade in VM

Thu Oct 13 09:02:39 EDT 2011

Update, Aparently my latest failed attempt was not because of the VM but because I seem to have turned off the Subscriber CUC and it failed to contact it. Will try again tomorrow and update.

From: Jorge L. Rodriguez Aguila
Sent: Thursday, October 13, 2011 10:00 AM
To: 'Matthew Loraditch'; Nate VanMaren; Cisco-Voip (cisco-voip at puck.nether.net)
Subject: RE: CUC 8.5 to 8.6 upgrade in VM

Bumped RAM to 4GB, Failed again, I'm considering jumping straight to 8.6.2a, maybe there is an issue with that version.

Jorge

From: Matthew Loraditch [mailto:MLoraditch at heliontechnologies.com]<mailto:[mailto:MLoraditch at heliontechnologies.com]>
Sent: Wednesday, October 12, 2011 4:49 PM
To: Jorge L. Rodriguez Aguila; Nate VanMaren; Cisco-Voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: RE: CUC 8.5 to 8.6 upgrade in VM

CUC 8.6 has OVA Changes and increased requirements. If you already installed it, you have to manually change your VM settings to use 4 GBs instead of two, I think there may be other things but that's the main one that is probably getting you.

Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com/>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Jorge L. Rodriguez Aguila
Sent: Wednesday, October 12, 2011 3:44 PM
To: Nate VanMaren; Cisco-Voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: Re: [cisco-voip] CUC 8.5 to 8.6 upgrade in VM

I did, this is why I'm Stumped.

Jorge

From: Nate VanMaren [mailto:VanMarenNP at ldschurch.org]<mailto:[mailto:VanMarenNP at ldschurch.org]>
Sent: Wednesday, October 12, 2011 4:43 PM
To: Jorge L. Rodriguez Aguila; Cisco-Voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: RE: CUC 8.5 to 8.6 upgrade in VM

This is very important people, i would like to share this with you.

:)

Michel,

Thanks for the update. To upgrade from CUCM 8.0.and 8.5 to 8.6 you need to
install a COP file to do the upgrade:

"Caution For both restricted and unrestricted upgrades from an 8.5(x) or
earlier release to an 8.6(x) release, this patch (COP file) must be applied
prior to initiating the upgrade. Before you upgrade from compatible versions
of Unified CM, install the COP file named
ciscocm.refresh_upgrade_v1.0.cop.sgn that you can find under:

Cisco Unified Communications Manager Version 8.6> Unified Communications
Manager / CallManager / Cisco Unity Connection Utilities>COP-Files"
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862a.html#wp1971086<http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-%0Arel_notes-862a.html#wp1971086>

You can download the file from:
http://www.cisco.com/cisco/software/release.html?mdfid=283782839&flowid=26422&softwareid=282204704&release=COP-Files&rellifecycle=&relind=AVAILA
BLE&reltype=latest<http://www.cisco.com/cisco/software/release.html?mdfid=283782839&flowid=%0A26422&softwareid=282204704&release=COP-Files&rellifecycle=&relind=AVAILA%0ABLE&reltype=latest>

Review the readme file before installing:
http://www.cisco.com/web/software/282204704/18582/ciscocm.refresh_upgrade_v1.0.html

Hope this answers the doubts on why was it failing. Let me know if there
is anything else regarding this issue I can help?

Keep me posted or let me know how to proceed.

Best Regards,
From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net]<mailto:[mailto:cisco-voip-bounces at puck.nether.net]> On Behalf Of Jorge L. Rodriguez Aguila
Sent: Wednesday, October 12, 2011 1:38 PM
To: Cisco-Voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>)
Subject: [cisco-voip] CUC 8.5 to 8.6 upgrade in VM

I deployed CUC 8.5 with HA in with two C200M2 servers using the 8.5 OVA (cucm_8.5_vmv7_v2.1.ova) for 500 CUC users, I tried to Upgrade to CUC8.6 and got this error, I went to the site and my HW is within SPECs, any idea what this might be?? CUCM upgraded without a HITCH and I used the same DVD to Install the 8.5 CUCM and CUC.

10/12/2011 14:49:37 refresh_upgrade|Validate hardware for "connection" deployment|<LVL::Info>
10/12/2011 14:49:37 refresh_upgrade|File:/common/download/8.6.1.20000-1/refresh_upgrade:815, Function: validate_upgrade_allowed(), This server is not supported for use with the version of "connection" that you are trying to install. For information on supported servers, see the applicable version of the "connection" Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html|<LVL::Error<http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html|%3cLVL::Error>>
10/12/2011 14:49:37 refresh_upgrade|Exiting with result 1|<LVL::Info>
10/12/2011 14:49:37 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/common/cisco/platformConfig.xml]|<LVL::Debug>
10/12/2011 14:49:37 refresh_upgrade|IOWAIT monitor stopped|<LVL::Info>
10/12/2011 14:49:38 refresh_upgrade|Cleanup support directory|<LVL::Info>
10/12/2011 14:49:38 refresh_upgrade|Unmount /common/mnt/product_img|<LVL::Debug>
10/12/2011 14:49:38 refresh_upgrade|Cleanup mounted DVD or ISO|<LVL::Info>
10/12/2011 14:49:38 refresh_upgrade|Found mount point "/mnt/source" for source filesystem /dev/hdc|<LVL::Debug>
10/12/2011 14:49:38 refresh_upgrade|Unmount /mnt/source|<LVL::Debug>
10/12/2011 14:49:38 refresh_upgrade|Ejecting DVD (/dev/hdc)|<LVL::Debug>
10/12/2011 14:49:38 upgrade_install.sh|Cleaning up download...|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Ejecting DVD (/dev/sda1)|<LVL::Debug>
10/12/2011 14:49:38 upgrade_install.sh|Removing /common/download/8.6.1.20000-1|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|Removing /common/rpm-archive/8.6.1.20000-1|<LVL::Info>
10/12/2011 14:49:38 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
10/12/2011 14:49:38

Jorge L. Rodriguez Aguila
CCNA, CCNP-VOICE
Senior Voice/Data Consultant
Tel-787-765-0058
Cel 787-688-8530
jorge.rodriguez at netxar.com<mailto:jorge.rodriguez at netxar.com>

NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20111013/1b3fa623/attachment.html>