[cisco-voip] CUPS (8.5) setup with differing domains

[Scott Voll]

I have a internal domain sub.primary.com.  All AD is in this Sub domain.

then I have the external domain Primary.com.  All email addresses are @
primary.com

So I have setup CUPS with the sub.primary.com.  But when I log into the CUP
Client I can not IM others.  Looking at the other user, it shows
user at primary.com

other user can IM me then I can IM back.  But if I start the IM, the IM does
not go through.  and there is NO presence.

Ideas as to where to fix this?

TIA

Scott
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