[cisco-voip] UCCX: Agents with EM Can't login unless....

[Matthew Loraditch]

My workaround was just tell the agents to logout and login to EM but my agents phones are 7942s and 7945s


Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093 
support at heliontechnologies.com
(p) (410) 252-8830
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-----Original Message-----
From: Arlene Smyth [mailto:arlene.smyth at sheridanc.on.ca] 
Sent: Thursday, September 08, 2011 9:34 AM
To: Matthew Loraditch
Subject: Re: [cisco-voip] UCCX: Agents with EM Can't login unless....

Hi Matthew,
I was reading your post and I had this issue with an agent using a 9951..you said there was a work around..can you tell me what this is?? I disassociated and reassociated the device to the rmjtapi account but to no avail.
I look forward to hearing back from you.
Arlene
Sent wirelessly from my BlackBerry device on the Bell network.

-----Original Message-----
From: Matthew Loraditch <MLoraditch at heliontechnologies.com>
Sender: cisco-voip-bounces at puck.nether.net
Date: Thu, 08 Sep 2011 12:43:22 
To: cisco-voip at puck.nether.net<cisco-voip at puck.nether.net>
Subject: [cisco-voip] UCCX: Agents with EM Can't login unless....

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