[cisco-voip] quick sanity check on factory reset

[Wellnitz, Erick A.]

That’s kind of the line of thought I was having.

The phones have addresses in the scope and were registered at one time.  Trying the factory reset from 8.3(2) to 9.0(3) in order to avoid the ‘bridge’ firmware upgrade.  Not a big deal for the new ones we ordered but we have a handful which are 3+ years old and never taken out of the box.

From: Ed Leatherman [mailto:ealeatherman at gmail.com]
Sent: Monday, September 12, 2011 10:49 AM
To: Wellnitz, Erick A.
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] quick sanity check on factory reset

Which version was the bridge to the newer signature files, I thought it was it 8.3.3? Only thing I can think of offhand is to be careful of that. I had someone do a factory reset on a phone running older firmware and it would not load the default from our live CUCM tftp server (version 9.2.1ish). I had to get it upgraded from a separate TFTP to the bridge version - kinda surprised I thought the factory reset would have wiped everything and caused it to accept any firmware.
On Mon, Sep 12, 2011 at 10:33 AM, Wellnitz, Erick A. <erick.wellnitz at kattenlaw.com<mailto:erick.wellnitz at kattenlaw.com>> wrote:
I’m doing a factory reset on a 7911 which has SCCP firmware 8.3(2) installed.  My CUCM has 9.0(3) as the default.

This should factory reset without issue, correct?

ERICK A. WELLNITZ
Network Engineer
Katten Muchin Rosenman LLP


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Ed Leatherman
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