[cisco-voip] Unity 4 to Unity 7 COBRAS issue

Kevin Dunn cheesevoice at gmail.com
Mon Sep 12 14:26:09 EDT 2011


migrated users from 4 to 7 yesterday with COBRAS, ran Message Store Wizard
and Permissions wizard.

I see all users in the Global Subscriber Manager.  However about half the
users log in and get a "Messages are currently unavailable" after entering
their password.

I opened a TAC case, SQL Subscriber table shows the users who don't work
reside in a different container than those who do.
Those who work have a mailboxdn of

cn=username, cn=Users, cn=Unity, cn=Recipients, ou=domain, ou=corporate

Those who don't have a mailboxdn of

cn=username, cn=Recipients, ou=domain, ou=corporate

I should point out this is about 50% of our NONunified users.  All unified
users migrated correctly and all have the same mailboxdn entry as the NON
working users.

So Far TAC has had me run Mailbox Wizard, again, Permission wizard again,
delete a sub I know who does nto work, import them with COBRAS, delete
subscriber again and try importing with SA... I am still getting the same
thing.

So a shout out to all those who have been here before....any ideas?  At this
point I am willing to try just about anything...including BULK DELETE and
IMPORT again.
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