[cisco-voip] Attendant Console showing all Phone Status with red X or cross

[Jason Aarons (AM)]

CUEAC - Attendant Console showing all Phone Status with red X or cross
CUCM 8.5(1)SU1
CUEAC 8.6.1.9

Phone Presence icon shows Red X over all the phones
4 digit dialing, LDAP ipPhone field = 4-digit (checked AD Users and Computers matches CCMAdmin match AC)
CUCM users synced from AD/LDAP
CallManager User Management > End User shows 4 digit, phones have same 4 digit number

In the Attendant Console client the users Phone Status icon all showed a red X or cross (attachment). The CUPS Presence Icon is working we just have a handful that use CUPC.

Same problem but all my DNs are 4 digit and match ipphone field, etc.
https://supportforums.cisco.com/thread/2036708

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile
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