[cisco-voip] Attendant Console showing all Phone Status with red X or cross

[Jamie Gale]

Jason,

You have a single user in the screenshot where BLF is displaying, have you compare the difference between that user and the other users on the CUCM?

Are the users using Extension Mobility?

Kind Regards

Jamie Gale
Technical Marketing Engineer, Cisco Unified Attendant Consoles
Arc Solutions, onsite at Cisco
IP Communications Business Unit
jamgale at cisco.com
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On Sep 13, 2011, at 9:35 AM, Jason Aarons (AM) wrote:

> CUEAC - Attendant Console showing all Phone Status with red X or cross
> CUCM 8.5(1)SU1
> CUEAC 8.6.1.9
>  
> Phone Presence icon shows Red X over all the phones
> 4 digit dialing, LDAP ipPhone field = 4-digit (checked AD Users and Computers matches CCMAdmin match AC)
> CUCM users synced from AD/LDAP
> CallManager User Management > End User shows 4 digit, phones have same 4 digit number
>  
> In the Attendant Console client the users Phone Status icon all showed a red X or cross (attachment). The CUPS Presence Icon is working we just have a handful that use CUPC.
>  
> Same problem but all my DNs are 4 digit and match ipphone field, etc.
> https://supportforums.cisco.com/thread/2036708
>  
> Jason Aarons
> Consultant
> Dimension Data
> 904-338-3245 mobile
>  
> <2011-09-13_090727.png>_______________________________________________
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> cisco-voip at puck.nether.net
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