[cisco-voip] Has anyone come across MWI just stop working ?

Gregory Wenzel gwenzel at conres.com
Wed Sep 14 23:12:31 EDT 2011


No database issues, bounced servers made secondary primary still no mwi

 

Gregory Wenzel | Solutions Engineer | Global Reach: 856-599-8647 | Fax:
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CCVP, CCDA, CS-IPTDS, CCNA, CCNP-Voice



 

From: Paul [mailto:asobihoudai at yahoo.com] 
Sent: Wednesday, September 14, 2011 11:11 PM
To: Gregory Wenzel; Cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Has anyone come across MWI just stop working ?

 

no DB issues?

 

I had a situation like this.

 

I bounced the MWI service, forced sub to become primary, then make pub
primary again and then forced an MWI synchronize and everything seemed
to work again.

 

________________________________

From: Gregory Wenzel <gwenzel at conres.com>
To: Cisco-voip at puck.nether.net
Sent: Wednesday, September 14, 2011 7:34 PM
Subject: [cisco-voip] Has anyone come across MWI just stop working ?




I just got off a Tac case who the Engineer was extremely helpful as TAC
is great for. 

 

TAC is escalating this up to the Developers. 

 

Running  Active version: 8.5.1ES16.11900-16

 

Single inbox works great

 

Reset mwi on the system and in the port groups

 

Running HA in Active Active

 

Servers have been operating for over 1400 hours without a problem.

 

No changes have been made to the system, no upgrades, nothing changed.

 

Hardware is not UCS, is MCS7845 series

 

Stopped and started Connection Notifier

 

Port status monitor shows that MWI never goes out after a message is
left.

 

Problem just started today.

 

As last resort we reloaded the Primary HA server.

 

 

 

 

 

 

 

 

 

Greg

Aka gwenzit at gmail.com

 


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