[cisco-voip] Cisco 7962 Hookswitch

Scott Voll svoll.voip at gmail.com
Fri Sep 16 11:36:38 EDT 2011


That is the assumption I'm making.....

On Fri, Sep 16, 2011 at 8:34 AM, Wellnitz, Erick A. <
erick.wellnitz at kattenlaw.com> wrote:

>  Just for my own curiosity because I’ve never taken a 79x5 apart….****
>
> ** **
>
> The lens you’re talking about is inside somewhere, correct?  Presumably in
> the vicinity of the hookswitch?****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Scott Voll
> *Sent:* Friday, September 16, 2011 10:22 AM
> *To:* Nate VanMaren
>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Cisco 7962 Hookswitch****
>
> ** **
>
> has anyone dusted the lens off?  is it just dirty?****
>
> ** **
>
> Scott****
>
> On Fri, Sep 16, 2011 at 8:11 AM, Nate VanMaren <VanMarenNP at ldschurch.org>
> wrote:****
>
> The optical hook switches in my experience just fail, whereas the old 7960
> hookswitches would be intermittent.  Your experience seems to be congruent
> with mine.****
>
>  ****
>
> I have never tried to repair an optical hook switch.  We would just RMA the
> phone; but we need to do something different now.  Anyone know any good
> service options for the Cisco phones?****
>
>  ****
>
> -Nate****
>
>  ****
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
> *Sent:* Thursday, September 15, 2011 7:08 PM
> *To:* Matthew Ballard
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Cisco 7962 Hookswitch****
>
>  ****
>
> Please, for the love of all that is holy, don't tell me the 7942s have
> hookswitch problems. We have so many hookswitch issues with the 7940s we
> can't keep up.
>
> Sent from my iPhone****
>
>
> On Sep 15, 2011, at 8:34 PM, "Matthew Ballard" <mballard at otis.edu> wrote:*
> ***
>
>  I found threads talking about earlier models, and that the 7962 switched
> to a optical hookswitch, but nothing about fixing one.****
>
>  ****
>
> I have a couple of 7962s where the hookswitch has stopped working.  I
> pulled one of them apart and didn’t find anything wrong with it visually,
> but after putting it back together it still isn’t working.  Has anyone else
> encountered this issue, and perhaps found a fix?****
>
>  ****
>
> Thank You,****
>
> Matthew Ballard****
>
> Network Manager****
>
> Otis College of Art and Design****
>
> mballard at otis.edu****
>
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