[cisco-voip] Cisco Unity Handler behavior

[Anthony Kouloglou]

Thanks!
That's what i had in mind:-(
I guess i will miss the MOH for the outside caller...

BR
Anthony
On 10-Apr-12 16:16, Mike King wrote:
> The short answer is:
> Make it a blind transfer.
>
> Hopefully someone can answer on how to do this with a supervised transfer.
>
> Mike
>
> On Tue, Apr 10, 2012 at 5:22 AM, Anthony Kouloglou <akoul at dataways.gr 
> <mailto:akoul at dataways.gr>> wrote:
>
>     Hi all,
>     i have an old unity 4 integrated with a CUCM 7.1.5.
>     It still works fine. :-D
>     There is a call handler who receives all incoming calls and after
>     the greeting, it makes a supervised transfer to the operator.
>     The operator cannot see the incoming caller id unless the call is
>     answered.
>     Instead of this, what is shown is the number of the CTI Voice mail
>     ports.
>
>     How can this be overridden so the caller id is presented before
>     the call is answered?
>
>     BR
>     Anthony
>
>
>
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