[cisco-voip] Troubleshooting Unity issues

[Robin Clayton]

Connection 7.x introduced a security option that asked for ID/PIN if the first Pin entry is wrong. Not sure if there is something similar in your version.

http://www.twistedpear.org.uk/index.php/tpn-blog/46-unity7-pin-id

Rob

=========================
Robin Clayton

Network Transition Manager
Richard Rose Federation
Richard Rose Central Academy
Victoria Place
Carlisle
Cumbria
CA1 1LY

Tel: 01228 822075
www: www.rrfa.org.uk



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick B.
Sent: 10 August 2012 04:14
To: Candese Perez
Cc: cisco-voip at puck.nether.net VOIP
Subject: Re: [cisco-voip] Troubleshooting Unity issues

Maybe a different voice mail profile on their DN?

On Thu, Aug 9, 2012 at 3:25 PM, Candese Perez <trigena at gmail.com> wrote:
> We are troubleshooting an issue with users in Unity when accessing
> their voicemail by selecting the messages button, they are still
> prompted to enter the mailbox #.
>
> Any ideas on why this may not be working for some users and working
> for others?
>
> This environment is Unity 5.x, integrated with AD domain and Exchange.
>
> Thanks!
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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