[cisco-voip] Troubleshooting Unity issues

[Candese Perez]

Turns out this was attributed to a permissions issue between Exchange and
Unity.

Thanks everyone for the feedback.

On Fri, Aug 10, 2012 at 2:13 AM, Robin Clayton <Robin.Clayton at rrfa.org.uk>wrote:

> Connection 7.x introduced a security option that asked for ID/PIN if the
> first Pin entry is wrong. Not sure if there is something similar in your
> version.
>
> http://www.twistedpear.org.uk/index.php/tpn-blog/46-unity7-pin-id
>
> Rob
>
> =========================
> Robin Clayton
>
> Network Transition Manager
> Richard Rose Federation
> Richard Rose Central Academy
> Victoria Place
> Carlisle
> Cumbria
> CA1 1LY
>
> Tel: 01228 822075
> www: www.rrfa.org.uk
>
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Erick B.
> Sent: 10 August 2012 04:14
> To: Candese Perez
> Cc: cisco-voip at puck.nether.net VOIP
> Subject: Re: [cisco-voip] Troubleshooting Unity issues
>
> Maybe a different voice mail profile on their DN?
>
> On Thu, Aug 9, 2012 at 3:25 PM, Candese Perez <trigena at gmail.com> wrote:
> > We are troubleshooting an issue with users in Unity when accessing
> > their voicemail by selecting the messages button, they are still
> > prompted to enter the mailbox #.
> >
> > Any ideas on why this may not be working for some users and working
> > for others?
> >
> > This environment is Unity 5.x, integrated with AD domain and Exchange.
> >
> > Thanks!
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
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