[cisco-voip] Corporate Directory - host not found - Reach out to the Puck

Thomas Bader tbader at netcologne.de
Fri Feb 3 03:03:37 EST 2012


... had that in production environment after upgrading from 7.x to 8.5
(just on a single phone), factory reset helped ...



> 
> 
> 
> Weird stuff on my home lab. My 7945, 7970 and 7961G-GE phones all show
> Corporate Directory as host not found … and I have WEB enabled for the
> phones, but cannot web into them http://ip>phone.addr/
> <http://ip%3ephone.addr/>
> 
> 
> 
> Unity Connection is not running and Due to cpu and avail memory I can only
> run 1xCUCM/1xUCCX Premium/1xWin2003Svr/1xWinXp workstation for CAD and ip
> communicator testing.
> 
> 
> 
> Not using DNS and there is no domain Config on cucm.
> 
> No LDAP integration
> 
> I reset/restarted tomcat in Serviceability
> 
> I reset/restarted TVS in Serviceability
> 
> Have device pool, dialplan and other essentials set up on cucm so my UCCX
> lab can function.
> 
> Even rebooted the publisher
> 
> In OS admin is regenerated the TVR certs
> 
> In command line I ran “Show itl” and TVS certs are registered and in sync
> 
> The URL for Directory services is in the enterprise services section
> 
> I have no firewall between the router that’s the dhcp server and the phones
> 
> I do have a win2003 server acting as my smtp, dns, domain server but cucm
> is not using dns
> 
> The phones work, they have a local
> 
> 2811 is the Dhcp server
> 
> The phones communicate, the scripts I am writing do work with the phones.
> 
> I removed the secure URLs from the enterprise services section as suggested
> from some of the blogs on CCO Communities.
> 
> My 7945, 7970 and 7961G-GE phones all show Corporate Directory as host not
> found
> 
> I do have routing turned on in my 2811 vgw. The phones see my publisher as
> the primary tftp server
> 
> I have looked over and over through all the blogs and searched Cisco and I
> think I covered just about everything.
> 
> 
> 
> This is NFR branded software:
> 
> System version: 8.6.2.20000-2   VMware Installation: 1 vCPU Intel(R)
> Xeon(R) CPU E3113 @ 3.00GHz, disk 1: 80Gbytes, 4096Mbytes RAM
> 
> 
> 
> 7945 firmware - SCCP45.9-2-1S
> 
> 7970 firmware - SCCP70.9-2-1S
> 
> 7961G-GE – firmware - SCCP41.9-2-1S
> 
> 
> 
> I am upgrading to 9-2-3 on all three phones see if that helps.
> 
> 
> 
> What else am I missing?
> 
> 
> 
> Somewhat embarrassing but I wanted to reach out to the puck see what comes
> back/
> 
> 
> 
> Next will be to capture packets on the end of the phone..
> 
> 
> 
> 
> 
> TIA J
> 
> 
> 
> Greg
> 
> 
> 
> 
> 
> 
> 
> 
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