[cisco-voip] PSTN call disconnect issue

[Mike King]

What type of router? (2800, 2900, something else?)
What type of Service is it?

POTS, ISDN, PRI/T1, SIP, Something else?

What are you getting?  Calls complete and then hang up?   Calls don't
complete?  Dead air?  Talking and calls drop after 2 minutes, 5 minutes, 10
minutes?  One way audio in this at all?

If it's a digital type service, are you taking errors on the line?

(Assuming you have a PRI/T1 on controller 0/0
show controller t1
show isdn status
show serial 0/0/0:23

Mike

On Sun, Feb 5, 2012 at 6:18 AM, Shaihan Jaffrey <schaehan at gmail.com> wrote:

> We are getting call disconnect issues for both incoming and outgoing calls
> to PSTN. How should i proceed troubleshooting to identify whether it is due
> to some issue at our Voice Gateway or because of some issue at Service
> provider's end.
>
> We are using MGCP on Cisco Voice Gateway and Call Manager ver 4.3 as
> Publisher and Subscriber.
>
>
> Regards.
>
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