[cisco-voip] Upgrade from 8.5.1.13900-5 to 8.6.2.20000-2 failed...

[Eric Butcher]

Yes.  It modifies the upgrade web gui to accommodate the 8.6 upgrade patch.



Eric Butcher

Cisco Unified Communications Engineer
CDW Professional Services

11711 N Meridian, Ste 225

Carmel, IN  46032
( 317.569.4282 – Single Number Reach
＊ eric.butcher at cdw.com<mailto:eric.butcher at cdw.com>

http://www.cdw.com/



From: Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>>
Date: Sun, 5 Feb 2012 17:10:53 -0600
To: Dennis Heim <Dennis.Heim at cdw.com<mailto:Dennis.Heim at cdw.com>>
Cc: cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Upgrade from 8.5.1.13900-5 to 8.6.2.20000-2 failed...

OK, found it, do I need to install it on the Sub too...


Jonathan

On Sun, Feb 5, 2012 at 5:05 PM, Jonathan Charles <jonvoip at gmail.com<mailto:jonvoip at gmail.com>> wrote:
Where is that?


On Sun, Feb 5, 2012 at 4:58 PM, Dennis Heim <Dennis.Heim at cdw.com<mailto:Dennis.Heim at cdw.com>> wrote:
Did you install the refresh cop file?

Dennis Heim
Senior Engineer (Unified Communications)
CDW  Advanced Technology Services
10610 9th Place
Bellevue, WA 98004

425.310.5299<tel:425.310.5299> Single Number Reach (WA)
317.569.4255<tel:317.569.4255> Single Number Reach (IN)
317.569.4201<tel:317.569.4201> Fax
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Jonathan Charles
Sent: Sunday, February 05, 2012 2:41 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Upgrade from 8.5.1.13900-5 to 8.6.2.20000-2 failed...

Upgrade failed with:

File  UCSInstall_UCOS_8.6.2.20000-2.sgn.iso
Start Time  Sun Feb 05 16:16:25 CST 2012
Status  Error encountered: The selected upgrade is disallowed from the current version

I Checked the compatibility matrix.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp373033

And it says it is specifically supported.

Um, what?


Jonathan


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