[cisco-voip] Phantom calls on Linksys SPA-8000 and SPA-3102

[Joseph Mays]

I should add that it's an intermittent problem. We found on the in-house 
setup of the SPA-3102 that, as the client describes in their SPA-8000 
experiences, it only happens sometimes, and when it does you can immediately 
place a call from the same calling phone to the same answering party on the 
ATA and the call will work fine.

----- Original Message ----- 
From: "Joseph Mays" <mays at win.net>
To: <cisco-voip at puck.nether.net>
Sent: Tuesday, February 28, 2012 12:47 PM
Subject: Phantom calls on Linksys SPA-8000 and SPA-3102


> We've been getting reports we've been trying to troubleshoot from a client 
> that has a Linksys SPA-8000 ATA. We were finally able to set up a Linksys 
> SPA-3102 in-house and pretty much replicate the problem.
>
> The party calling into the ATA (SPA-8000 and SPA-3102) from outside gets a 
> different ring pattern (shorter ring and shorter interval between rings). 
> After the ringing stops when the answering party (on a phone plugged into 
> the ATA) picks up, the calling party sees the phone call continue with no 
> audio for about 5 seconds and then disconnect.
>
> On the answering side, the answering party picks up and gets dead air.
>
>