[cisco-voip] Unity Cxn - MWI will not activate/deactivate

Erick ewellnitzvoip at gmail.com
Mon Jan 23 14:38:44 EST 2012


Restart the notifier service.

On Jan 23, 2012, at 10:43 AM, Dave Wolgast <dwolgas1 at rochester.rr.com> wrote:

> I am somewhat new working with Connection.
> 
> Unity Connection 8.0(3). When a message is left for a user the light does not turn on. If the light was previously on, and the message is heard, the light does not go off.
> 
> When I leave a message, then look at the User/Message Waiting page in UCxn admin, it shows MWI Off...no attempt to turn the light on...so I don't think the problem is related to CUCM.
> 
> This worked Friday, and as far as anyone can tell, no changes were made on the system.  Help!! Any ideas would be really appreciated.
>  
> 
> -- 
> Dave Wolgast
> Livonia, NY
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