[cisco-voip] Cius question..

[Ed Leatherman]

Thanks Ryan!

On Wed, Jan 25, 2012 at 2:37 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
> The Cius isn't giving you the ability to input DTMF until the call is in a
> connected state.
> This will be fixed in 9.2(3).
>
> -Ryan
>
> On Jan 25, 2012, at 1:51 PM, Ed Leatherman wrote:
>
> Our long distance service is setup to prompt for an authorization code
> when connecting a call. This is done by our carrier rather than via
> FACs in call manager. For whatever reason, when I call long distance
> from my Cius, I cannot access the keypad to enter in a code. Am I
> missing something obvious here? I've tried the context button (the
> left hard button on the bottom) but only get option for New Call and
> Search.
>
> Once a call is connected (device to device or local call), the button
> "ribbon" is displayed on the bottom of the screen and I can access the
> keypad. I'm guessing the call is not "connected" yet during the access
> code prompt, so no button ribbon.
>
> I actually call long distance so rarely from my office that this is
> the first i've run into the problem.
>
>
> --
> Ed Leatherman
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>
>



-- 
Ed Leatherman