[cisco-voip] How to monitor dropped Calls

[Chris Lee]

Isn't it difficult to determine what's a dropped call vs. someone who 
decides to hang up during the ACD/IVR script or hang up after being in 
queue for a long time?  What's you're technical trigger of a dropped 
call?  Just curious.

Thx,

Chris


On 01/30/2012 08:48 AM, Robert Schuknecht wrote:
>
> Hi List,
>
> Is there a way  to monitor dropped Calls in a CUCM environment? Our 
> customer wants to get informed by RTMT (Perfmon), Networkmanagement 
> (SNMP) Systems or E-Mail when dropped Calls are occurring. Especially 
> for IP-Phone to IP-Phone and IP-Phone to MGCP-Gateway Calls.
>
> Any hint is welcome!
>
> /Robert
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20120130/c9ff5411/attachment.html>