[cisco-voip] How to monitor dropped Calls

[Ryan Ratliff]

You can monitor CDRs for "abnormal" disconnect codes.  There's nothing out of the box that will do this for you.

-Ryan

On Jan 30, 2012, at 9:48 AM, Robert Schuknecht wrote:

Hi List,
 
Is there a way  to monitor dropped Calls in a CUCM environment? Our customer wants to get informed by RTMT (Perfmon), Networkmanagement (SNMP) Systems or E-Mail when dropped Calls are occurring. Especially for IP-Phone to IP-Phone and IP-Phone to MGCP-Gateway Calls.
 
Any hint is welcome!
 
/Robert
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