[cisco-voip] CUCM 8.6 with AD: User appears in End users, but cannot login

[Ryan Ratliff]

If you are using ldap authentication then AD still has to authenticate the user, which will fail if the user has to change the password.

There's nothing specific to UC apps on that though, it's just a matter of ldap validating the user credentials. 
Off the top of my head I'd say the account can't be locked, must have a password, and can't be set to force the user to change password on next login.

-Ryan

On Jan 31, 2012, at 9:33 AM, Scott Voll wrote:

I don't believe AD has anything to do with it..... all the permissions are added in the end user settings in CM.

Scott

On Mon, Jan 30, 2012 at 12:43 PM, Patrick Mowry <pmowry at getgds.com> wrote:
Issue resolved. Accounts were flagged as must change password @ next login and we do not have rights to log in to their machines. Clearing the flag cleared the problem.

But if there is a list of minimum rights/attributes in AD for UC applications to log in I would still like to know.





On Jan 30, 2012, at 1:34 PM, "Patrick Mowry" <pmowry at getgds.com> wrote:

>  Hello,
>
>  I have a CUCM 8.6 system using Active Directory for LDAP.  The customer
> has created AD accounts for us to use for testing Ccx and CUPs.  They are
> able to log in to UC applications with their AD credentials just fine, but
> not with the accounts created for us.  Our accounts have very limited
> rights.  I'm unable to find the minimum settings in AD to allow logins to
> work.  Can you point me in the right direction?
>
> Once again, AD integration works for most users, but contractor accounts
> appear in End Users, but cannot log in.
>
> Thanks,
>
> -Patrick
>

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