[cisco-voip] UCCX 7.x Supervisor Monitor calls?
Jason Aarons (AM)
jason.aarons at dimensiondata.com
Wed Jul 11 15:06:59 EDT 2012
I recommend re-configuring it going the non Span route and using Silent Monitoring via CAD/Span to PC on phone. More difficult, but scalable, etc.
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk, Jonathan
Sent: Wednesday, July 11, 2012 1:19 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX 7.x Supervisor Monitor calls?
In the brief stages of trying to troubleshoot this. As I think I understood it, the supervisor needed to be on a spanning port for the vlan that the phones they want to monitor are on? Or did Cisco have a way around this?
Jonathan
itevomcid
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