[cisco-voip] UCCX 7.x Supervisor Monitor calls?

Jason Aarons (AM) jason.aarons at dimensiondata.com
Wed Jul 11 15:06:59 EDT 2012


I recommend re-configuring it going the non Span route and using Silent Monitoring via CAD/Span to PC on phone.  More difficult, but scalable, etc.



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk, Jonathan
Sent: Wednesday, July 11, 2012 1:19 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX 7.x Supervisor Monitor calls?


In the brief stages of trying to troubleshoot this.  As I think I understood it, the supervisor needed to be on a spanning port for the vlan that the phones they want to monitor are on?  Or did Cisco have a way around this?

Jonathan



itevomcid
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