[cisco-voip] Tac poop pooped Unity Connection Hardware failure

[Chris Clouse]

I also have been receiving these only it has been a bit more frequent (weekly or so). I'd be interested in what the solution is.


At Tue Jul 17 10:35:02 UTC 2012 on node X.X.X.X, the following HardwareFailure events generated:

hwStringMatch : Jul 17 10:34:41 bebrpcmt01 daemon 4 Director Agent: LSIESG_AlertIndication 500605B00249A0D0 BBU disabled; changing WB virtual disks to WT Sev: 3.

AppID : Cisco Syslog Agent

ClusterID :

NodeID : bebrpcmt01

TimeStamp : Tue Jul 17 10:34:41 UTC 2012


~Chris

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Tuesday, July 17, 2012 10:30 AM
To: Ryan Ratliff
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Tac poop pooped Unity Connection Hardware failure

nothing on either side of it for at least 2 hours.  and those are just the periodic task checks

Scott
On Tue, Jul 17, 2012 at 7:45 AM, Ryan Ratliff <rratliff at cisco.com<mailto:rratliff at cisco.com>> wrote:
The 4:42AM alarm is a monthly self-test that includes a full battery discharge, thus the alarm.  I don't recall seeing a battery failure that recovered itself, typically once they go they are dead.    Are there any other messages around this alarm in the syslog that give a clue as to what is going on?

-Ryan

On Jul 17, 2012, at 10:28 AM, Scott Voll wrote:


OK, I understand that the below message is typically a bug and shows up at 4:42am the first of each month.  Have seen it for years now.

 At Mon Jul 16 17:54:44 PDT 2012 on node UnityConnection, the following HardwareFailure events generated:

hwStringMatch : Jul 16 17:54:30 UnityConnection daemon 4 Director Agent: LSIESG_AlertIndication 500605B001AAECE0 BBU disabled; changing WB virtual disks to WT Sev: 3.

AppID : Cisco Syslog Agent

ClusterID :

NodeID : UnityConnection

 TimeStamp : Mon Jul 16 17:54:30 PDT 2012

But I'm not getting it multiple times a month at times other than 4:42am.

opened a TAC case and they just say it's the bug.  I'm thinking that the Battery is going out.  am I incorrect in my thinking?

TIA

Scott
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