[cisco-voip] Unity connection Breaking up with telecommuter?

[Matthew Loraditch]

That's interesting. Some random thoughts: Are the CXN server ports in a different region vs the phones, i.e. is transcoding being invoked and maybe causing issues? Are the UCXN servers located in the same site as where the VPN terminates? (Latency or something ??)




Matthew G. Loraditch - CCNP-Voice, CCNA, CCDA

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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Friday, July 27, 2012 10:19 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity connection Breaking up with telecommuter?

This one has me stumped.

User is Telecommuting, using IP communicator 8.6.1.and cisco anyconnect 3.0.08057. They can call internal desk phones with no breaking up or missing words.

But if they leave a message or record a greeting, there is breaks or missing words.

CM is 7.1.5
UC is 8.5.1ES72.14047-72

Any ideas?  Where do I start troubleshooting this?

TIA

Scott
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