[cisco-voip] Having Trouble getting CIUS to Register to UCM

[Lelio Fulgenzi]

FYI: best little tftp agent in the world. client and server. 

http://kin.klever.net/pumpkin#.T1ZmTnl1tyI 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Ryan Ratliff" <rratliff at cisco.com> 
To: "Candese Perez" <trigena at gmail.com> 
Cc: "cisco-voip at puck.nether.net VOIP" <cisco-voip at puck.nether.net> 
Sent: Tuesday, March 6, 2012 12:41:38 PM 
Subject: Re: [cisco-voip] Having Trouble getting CIUS to Register to UCM 

TFTP config files are generated dynamically and kept in memory so if you are doing a 'file list tftp' via the CLI they won't show up. 


Your requested Load ID is sipciusSP.9-2-2-49, which tells me you have a Cius SP (4G). The wifi and 4G devices are separate phones in the database and have to be added correctly. I'm guessing this one is a 4G and you added it as a wifi. 



-Ryan 


On Mar 6, 2012, at 12:30 PM, Candese Perez wrote: 

I believe we did that and have rebooted. The device is showing the following in UCM. 


Rejected 
	IP Address 	
	Active Load ID 	sipcius.9-2-2-49 
	Inactive Load ID 	sipcius.9-2-1TT37-8SEC 
	Download Status 	Failed 
	Requested Load ID 	sipciusSP.9-2-2-49 
	Download Server 	10.100.39.68 
	Inactive Load Failure Reason 	Internal Phone Error 

Looking in the tftp directory I am unable to locate the .cnf.xml file for the device. 


On Tue, Mar 6, 2012 at 10:42 AM, Ryan Ratliff < rratliff at cisco.com > wrote: 



Make sure you also install the latest device pack for 8.5(1) as well. 



-Ryan 




On Mar 5, 2012, at 6:32 PM, Frank Arrasmith wrote: 
Did you provision the ethernet MAC address into Call manager or the Wireless MAC address? The Cius registers with the ethernet mac address, not with wireless. It may seem obvious, but it caused me to tear my hair out for awhile before digging up the info... 


On Mon, Mar 5, 2012 at 12:51 PM, Candese Perez < trigena at gmail.com > wrote: 


Hello, 
I am attempting to get a CIUS registered with a UCM server 8.5.1. In UCM the phone shows as Active and trusted, however the status is showing registration rejected and the Cius shows that the configuration file is missing. I have successfully uploaded/installed the CIUS 9.2.2. cop.sgn files to the UCM, and restarted the tftp service. 

Any ideas on what could be preventing the Cius from registering? 
Thanks! 

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