[cisco-voip] UCCX Wallboard

[Jason Aarons (AM)]

I like Symon, they have a server that works with their wallboards, gives multiple data points integration. News with CSQ data, etc.

http://www.symon.com/wallboards.shtml

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rab
Sent: Tuesday, May 08, 2012 5:34 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX Wallboard



Although I keep telling my boss that I don't have contact centre experience they carry on throwing the work my way.

My latest task is to gather requirements for a custom wallboard to integrate with UCCX 8.5.

Does anyone have experience in this area and can provide me a few tips for gathering requirements and also any potential recommended products that I can investigate?

As I understand it the may be a free wallboard product out there. Is this correct, is there anything I can download and have a play with?

Thanks .



_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip


itevomcid
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20120508/ead592f2/attachment.html>