[cisco-voip] CUC 8.6 Single Inbox

[Chris Martin]

Yeah I did.  The issue was resolved with Exchange admin working with
Microsoft, but they have not offered up anymore info.  If I hear more I
will shoot out an update.

Thanks all.
Chris

On Mon, May 14, 2012 at 11:09 AM, Heim, Dennis <Dennis.Heim at wwt.com> wrote:

>  Did you make sure to disable connection throttling? Just a stab in the
> dark on this one.****
>
> ** **
>
> Dennis Heim****
>
> Sr. UC Engineer****
>
> World Wide Technology****
>
> Office: 314.212.1814****
>
> Email: dennis.heim at wwt.com****
>
> www.wwt.com****
>
> ** **
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Chris Martin
> *Sent:* Monday, May 14, 2012 12:01 PM
> *To:* Cisco VoIPoE List
> *Subject:* [cisco-voip] CUC 8.6 Single Inbox****
>
> ** **
>
> Has anyone ran into a problem with Exchange 2010 SP2 and CUC Single Inbox
> where a couple users will not sync but everyone else will?  When you test
> the single inbox connection for one of the users it fails with:
>
> --****
>
>  ****
>
> HTTP status=[200] Diagnostic=[Failed extract folder ID '' from response]
> Verb=[POST] url=[https://172.16.60.9/EWS/Exchange.ASMX] request=[<?xml
> version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
> http://www.w3.org/2001/XMLSchema" xmlns:soap="
> http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="
> http://schemas.microsoft.com/exchange/services/2006/types"> <soap:Header>
> <t:RequestServerVersion Version="Exchange2007_SP1"/>
> <t:ExchangeImpersonation> <t:ConnectingSID> <t:PrimarySmtpAddress>
> XXXXX at XXYY.com</t:PrimarySmtpAddress> </t:ConnectingSID>
> </t:ExchangeImpersonation> </soap:Header> <soap:Body> <GetFolder xmlns="
> http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="
> http://schemas.microsoft.com/exchange/services/2006/types"> <FolderShape>
> <t:BaseShape>Default</t:BaseShape> </FolderShape> <FolderIds>
> <t:DistinguishedFolderId Id="deleteditems"> <t:Mailbox> <t:EmailAddress>
> stroiani at GraniteProp.com</t:EmailAddress> </t:Mailbox>
> </t:DistinguishedFolderId> </FolderIds> </GetFolder> </soap:Body>
> </soap:Envelope> ] response=[<?xml version="1.0"
> encoding="utf-8"?><s:Envelope xmlns:s="
> http://schemas.xmlsoap.org/soap/envelope/"><s:Header><h:ServerVersionInfo
> MajorVersion="14" MinorVersion="2" MajorBuildNumber="283"
> MinorBuildNumber="3" Version="Exchange2010_SP2" xmlns:h="
> http://schemas.microsoft.com/exchange/services/2006/types" xmlns="
> http://schemas.microsoft.com/exchange/services/2006/types" xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
> http://www.w3.org/2001/XMLSchema"/></s:Header><s:Body xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="
> http://www.w3.org/2001/XMLSchema"><m:GetFolderResponse xmlns:m="
> http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="
> http://schemas.microsoft.com/exchange/services/2006/types"><m:ResponseMessages><m:GetFolderResponseMessage
> ResponseClass="Error">*<m:MessageText>Connection did not succeed. Try
> again later.</m:MessageText>*****
>
> <m:ResponseCode>ErrorConnectionFailed</m:ResponseCode><m:DescriptiveLinkKey>0</m:DescriptiveLinkKey><m:Folders/></m:GetFolderResponseMessage></m:ResponseMessages></m:GetFolderResponse></s:Body></s:Envelope>]
> ****
>
> ---****
>
>  ****
>
> Everyone else works.  If I point that Unity user to a different mailbox it
> works correctly.  To me this looks like an issue with Exchange on that
> mailbox but the client isnt convinced.  All users are on the same CAS and
> same Datastore.  They only change made in the last couple weeks was the
> upgrade from Exchange 2010 SP1 to SP2.  I did have them add the throttling
> policy into Exchange for the unity service account.****
>
>  ****
>
> Any thoughts?****
>
>  ****
>
> Thanks,****
>
> Chris****
>
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