[cisco-voip] silent monitoring issue

[sourav ......pa$$ion of IT]

Hi,

Using CCM based silent monitoring using CTI Supervisor toolkit.

CCM 7.1
Ucce8.0
IPC7.0

when Supervisor clicks for silent monitoring,it's throwing an error

Cann't find column [ID]

Anyone faced similar issue/resolution.

Any suggestion welcome.

TIA

Sourav
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