[cisco-voip] CUCM 8.6 Tomcat OOM with "com.rsa.sslj.x.cu" suspect under high AXL Load.

[Lelio Fulgenzi]

This is great news. Thanks. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Ryan LaFountain" <rlafount at cisco.com> 
To: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com> 
Cc: cisco-voip at puck.nether.net 
Sent: Thursday, May 31, 2012 8:33:49 AM 
Subject: Re: [cisco-voip] CUCM 8.6 Tomcat OOM with "com.rsa.sslj.x.cu" suspect under high AXL Load. 

Hi, 

In the past, we had strict compatibility requirements as you have mentioned, but it became too hard to maintain and it was quite confusing. We (and the field) could never tell if a version was truly incompatible or was just missing from the matrix. We have adopted a more open approach with the general rule as follows: 

All the ES of a CUCM Release shall be considered as Presumed Qualified with UCCX if the corresponding SU version of the CUCM release is qualified/Presumed qualified with UCCX, unless specifically documented otherwise. 

All the SU of a CUCM Release shall be considered as Presumed Qualified with UCCX if the corresponding Major/Minor versions of the CUCM release is qualified/Presumed qualified with UCCX according to the Compatibility Matrix. 

HTH. 

Thank you, 

Ryan LaFountain 
Unified Contact Center 
Cisco Services 
Direct: +1 919 392 9898 
Hours: M - F 9:00am - 5:00pm Eastern Time 



On May 31, 2012, at 8:23 AM, Jason Aarons (AM) wrote: 

> I wish TAC would publish that info in the UCCX Compatibility Matrix. CCBU has had a hard stance that if the exact version is not listed it’s not compatible. Now they are changing things around. This would be 3rd customer in last 4 months that TAC has said to apply a CallManager SU version that is not exactly listed on the UCCX compatibility matrix. 
> 
> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf 
> . 
> 
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Russell Chaseling 
> Sent: Thursday, May 31, 2012 7:29 AM 
> To: Nick; cisco-voip at puck.nether.net 
> Subject: Re: [cisco-voip] CUCM 8.6 Tomcat OOM with "com.rsa.sslj.x.cu" suspect under high AXL Load. 
> 
> 
> 
> Nick, 
> 
> We are about to apply the same – had confirmation from TAC that any SUs or ESs in the 8.6.2 version are compatible with anything that is documented as compatible with 8.6.2a (aka 8.6.2.20000-2) 
> 
> HTH 
> 
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick 
> Sent: 31 May 2012 09:26 
> To: cisco-voip at puck.nether.net 
> Subject: [cisco-voip] CUCM 8.6 Tomcat OOM with "com.rsa.sslj.x.cu" suspect under high AXL Load. 
> 
> Hi All 
> 
> As per the subject line, I have hit the following Tomcat bug on 8.6.2a CSCty36110 -http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCty36110, I see that this has been resolved in the ES 8.6(2.22028.1) which I have seen some from some thread that people have installed, however this customer has UCCX, does anyone know of the ES 8.6(2.22028.1) has been tested and is compatible with UCCX 8.5.1. 
> 
> Regards 
> 
> Nick 
> 
> 
> itevomcid 
> _______________________________________________ 
> cisco-voip mailing list 
> cisco-voip at puck.nether.net 
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