[cisco-voip] UCCX out bound dialing

[Matthew Saskin]

It's a known caveat - SIP trunks via CUBE *cannot* be used for the UCCE
outbound dialer.  This is documented in the SRND, compatibility matrix, and
outbound option config guide.

Matthew Saskin
msaskin at gmail.com
203-253-9571



On Thu, Nov 29, 2012 at 10:54 AM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:

>  Is it true that CPA cannot use a SIP trunk for outbound dialing? TAC
> told us we needed to use a PRI for out bound campaigns.****
>
> ** **
>
> CPA only works it seems  with PRI’s using H323.  (I guess)****
>
> The TAC engineers over at cisco are looking into how we can make this
> work  Using  I think they are saying H323 sip dial peers to a PRI.****
>
> ** **
>
> NOT how we wanted this to work or were told for that matter. Seems like
> they (Cisco) are using old school technology to make this work.****
>
> ** **
>
> Does anyone use SIP for campaign dialing?****
>
> ** **
>
> ** **
>
> Neal Haas****
>
> ** **
>
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