[cisco-voip] VoIP Monitoring tools

[Phil Walenta]

I’ve not tried out Cisco prime.  I trialed the CA software and was not
impressed.  I’ve never been a fan of Prognosis.

 

I would check with Netscout because they acquired Psytechnics who had (IMHO)
the best voice monitoring system out there (even calculated echo if
present).  They also do video if that is a concern.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Daniel Martin
Sent: Tuesday, March 26, 2013 6:47 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] VoIP Monitoring tools

 

Hello,

 

I am in dire need of a VoIP monitoring tool to monitor the voice quality and
the health of our CUCM environment. I am using RTMT to monitor the cluster
but it lacks some functionality / reporting. I have nothing to monitor voice
quality at this time.

 

I’m currently looking at 3 different products and would like to get the
feedback of the community from those who have looked and/or purchased these
products. Any recommendations on a particular product in these 3 or others?

 

-          Cisco Prime Collaboration suite (monitoring / provisioning
products)

-          CA UC Monitor with Performance Center and NetFlow Analyzer

-          Prognosis IP Telephony Manager

 

We are a large enterprise with 20+ sites and over 5,000 IP phones.

 

Regards,

 

Daniel.

 

Daniel Martin

Group Leader – IT Network Management

CAE Inc.

St-Laurent, Québec Canada

H4T 1G6

Tél:  1-514-341-2000 x4878

Fax: 1-514-340-5489

daniel.martin at cae.com <mailto:daniel.martin at cae.com> 

 

 

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