[cisco-voip] Experience installing CUEAC 9.0.1.20

[Ted Nugent]

Yes that's the version I installed (same zip), perhaps try installing SQL
express first and then installing CUEAC?


On Tue, Apr 23, 2013 at 1:23 PM, Ted Nugent <tednugent73 at gmail.com> wrote:

> Yes I deployed this version a few weeks back without issue... HOWEVER...
> the customer required that we install SQL 2008 Standard and it was
> installed prior to the CUEAC install. Perhaps that's the key?
>
>
> On Tue, Apr 23, 2013 at 1:09 PM, Berry, Matthew <Matthew.Berry at wwt.com>wrote:
>
>> Hey gang,****
>>
>> ** **
>>
>> I’m curious if anyone has recently done a CUEAC 9.0.1.20 installation and
>> found issues during installation.****
>>
>> ** **
>>
>> The MSI file I’m running comes from the cisco-ac.arcsolutions.com site:**
>> **
>>
>> Cisco Unified Attendant Console Enterprise Edition V9.0.1.20 - Release
>> Date 28 Jan 2013****
>>
>> ** **
>>
>> During the installation, I hit the Database Wizard step and the system
>> locks up. The installation never finishes.****
>>
>> ** **
>>
>> Observed:****
>>
>> **·         **Same experience whether server is on domain or off domain**
>> **
>>
>> **·         **Installation ran with local admin account and domain admin
>> account (as if that would make a difference)****
>>
>> **·         **The CUEAC installer configures IIS (as far as I can tell)**
>> **
>>
>> **·         **The CUEAC installer places all the files under Program
>> Files (as far as I can tell)****
>>
>> **·         **The SQL Express database is populated****
>>
>> ** **
>>
>> After waiting up to 6 hours for the Database Wizard to finish (which it
>> does not), I quit the processes and receive a “Congratulations! CUEAC is
>> installed! Please reboot!” After the reboot, when I attempt to go to the
>> web page I get an ASP error.****
>>
>> ** **
>>
>> I’ve been through three Cisco TAC engineers so far in this case. I’m
>> planning to escalate, but so far their assistance has been worthless.****
>>
>> ** **
>>
>> Any ideas?****
>>
>> * *
>>
>> *Matthew Berry | Sr. Unified Collaboration Engineer, Voice CCIE #26721*
>>
>> World Wide Technology, Inc. | Cell +1.612.219.0040****
>>
>> ** **
>>
>> *PS Engineering:  **Creating Impact, Ignition & Scalability*
>>
>> ** **
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20130423/74b03bc9/attachment.html>