[cisco-voip] Using DTMF # as input for Company Directory w/ CVP and ICM

[Ryan Burtch]

Dustin:

I have already set the termchar to blank and Z, but that didn't work
either.  When I put ICM in monitor mode, it shows that I am pressing 0
instead of #. See below. Anyone else have any ideas?

[image: Inline image 1]
[image: Inline image 2]




Sincerely,

Ryan Burtch


On Thu, Aug 1, 2013 at 2:17 PM, Dustin S Fowler
<dustin.s.fowler at gmail.com>wrote:

> Ryan,
>
> Maybe this can help. It talks about changing the termchar to an empty
> value or Z to be able to use # (pound) in an application.
>
>
> http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/1561451
>
> Dustin S Fowler
> dustin.s.fowler at gmail.com
> 954-562-0209
>
>
>
> On Aug 1, 2013, at 1:30 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:
>
> Generally, when I add the string for numeric values, I use:
>  Call.user.microapp.caller_input ==1, but I put the Pound in quotes and
> ICM took the config, but the call failed when I Called and hit #.  Idk what
> the issues is. :\
>
>
>
>
>
> Sincerely,
>
> Ryan Burtch
>
>
> On Wed, Jul 31, 2013 at 3:25 PM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
>> I'm no UCCE person, but would it require the value to be enclosed in
>> quotes?
>>
>> Example: Call.user.microapp.caller_input == "#"
>>
>> How does it look when you want to check equality for a numeric value?
>>
>> Example:  Call.user.microapp.caller_input == 1  OR
>> Call.user.microapp.caller_input == "1"
>>
>>
>> On Tue, Jul 30, 2013 at 10:39 AM, Ryan Burtch <rburtch3 at gmail.com> wrote:
>>
>>> All:
>>>
>>> I'm trying to use DTMF # as an input in a CVP Menu to direct callers to
>>> a company directory.  I have already changed the VXML termchar value to A,
>>> in CVP Studio, but when I try to add Call.user.microapp.caller_input==#  to
>>> my if statement in ICM, it gives me an error (see below).
>>>
>>> Does anyone know the proper config in ICM to get it to access the CED of
>>> # when returning from CVP?
>>>
>>>
>>>
>>> Sincerely,
>>>
>>> Ryan Burtch
>>>
>>> <image.png>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
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