[cisco-voip] Using DTMF # as input for Company Directory w/ CVP and ICM

[Ryan Burtch]

Ok. This is weird.  When I hit #, ICM sends the call down the successful
leg of: Call.user.microapp.caller_input==0.  When I take that node out of
the mix, that call hits the successful leg
of: Call.user.microapp.caller_input=="#"


No idea why that is.






Sincerely,

Ryan Burtch


On Thu, Aug 1, 2013 at 2:53 PM, Jean Carlos Coelho <
coelho at teltecsolutions.com.br> wrote:

>   You tried to escape the #? With ==\# or =='\#'?
>
>
>   From: Ryan Burtch <rburtch3 at gmail.com>
> Date: Thu, 1 Aug 2013 14:40:00 -0400
> To: Dustin S Fowler <dustin.s.fowler at gmail.com>
> Cc: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] Using DTMF # as input for Company Directory w/
> CVP and ICM
>
>  Dustin:
>
>  I have already set the termchar to blank and Z, but that didn't work
> either.  When I put ICM in monitor mode, it shows that I am pressing 0
> instead of #. See below. Anyone else have any ideas?
>
>  [image: Inline image 1]
>  [image: Inline image 2]
>
>
>
>
>  Sincerely,
>
>  Ryan Burtch
>
>
> On Thu, Aug 1, 2013 at 2:17 PM, Dustin S Fowler <dustin.s.fowler at gmail.com
> > wrote:
>
>> Ryan,
>>
>>  Maybe this can help. It talks about changing the termchar to an empty
>> value or Z to be able to use # (pound) in an application.
>>
>>
>> http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/1561451
>>
>>  Dustin S Fowler
>> dustin.s.fowler at gmail.com
>> 954-562-0209
>>
>>
>>
>>  On Aug 1, 2013, at 1:30 PM, Ryan Burtch <rburtch3 at gmail.com> wrote:
>>
>>  Generally, when I add the string for numeric values, I use:
>>  Call.user.microapp.caller_input ==1, but I put the Pound in quotes and
>> ICM took the config, but the call failed when I Called and hit #.  Idk what
>> the issues is. :\
>>
>>
>>
>>
>>
>>  Sincerely,
>>
>>  Ryan Burtch
>>
>>
>> On Wed, Jul 31, 2013 at 3:25 PM, Anthony Holloway <
>> avholloway+cisco-voip at gmail.com> wrote:
>>
>>>  I'm no UCCE person, but would it require the value to be enclosed in
>>> quotes?
>>>
>>> Example: Call.user.microapp.caller_input == "#"
>>>
>>>  How does it look when you want to check equality for a numeric value?
>>>
>>> Example:  Call.user.microapp.caller_input == 1  OR
>>> Call.user.microapp.caller_input == "1"
>>>
>>>
>>> On Tue, Jul 30, 2013 at 10:39 AM, Ryan Burtch <rburtch3 at gmail.com>
>>> wrote:
>>>
>>>> All:
>>>>
>>>>  I'm trying to use DTMF # as an input in a CVP Menu to direct callers
>>>> to a company directory.  I have already changed the VXML termchar value to
>>>> A, in CVP Studio, but when I try to add Call.user.microapp.caller_input==#
>>>>  to my if statement in ICM, it gives me an error (see below).
>>>>
>>>>  Does anyone know the proper config in ICM to get it to access the CED
>>>> of # when returning from CVP?
>>>>
>>>>
>>>>
>>>>  Sincerely,
>>>>
>>>>  Ryan Burtch
>>>>
>>>>  <image.png>
>>>>
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
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>>
>>
>>
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