[cisco-voip] UC520-24U-8FXO-K9 - FXS issue with Crestron Telephone integrator

[Peter Slow]

Have you plugged in a normal analog phone to that port to test it and prove
that it's working? With these sorts of issues the culprit tense to be the
wiring for the paging system or something else with how the paging system
is hooked up.
You can prove your GW is alright with an analog phone on the pager's port -
what happens when you call it?

-Pete



On Wed, Aug 14, 2013 at 2:28 PM, costas georgiou <ckos1976 at hotmail.com>wrote:

> Hi All,
>
> I have inherited an CME box running on an UC500.  The issue we have is
> when someone presses the Intercom, the phones should ring once, then the
> FXS port should kick in and connect to the Crestron Telephony Integrator
> which then goes off and triggers the video to see who is there.
>
> The problem is, when this is pressed the phone just rings.  It seems there
> may be an issue with the built in FXS card.  I have plugged an analogue
> phone into the port and I get an engaged tone.  Also, check all the other
> ports.  Below are some bits from the config.  Any ideas greatly appreciated.
>
> voice-port 0/0/0
>  timeouts ringing infinity
> !
> voice-port 0/0/1   ----------------------  Port the Crestron is connected
> too.
>  cptone GB
>  timeouts ringing infinity
> !
> voice-port 0/3/0
>  connection plar opx 297
>  description ==== BPT Door Entry Line ====
>  caller-id enable
> !
> dial-peer voice 1 pots
>  service stcapp
>  port 0/0/0
> !
> dial-peer voice 2 pots
>  service stcapp
>  port 0/0/1
> !
> ephone-dn  5  dual-line
>  number 301 no-reg primary
>  label 301
>  description PhoneA Analog
>  name PhoneA Analog
> !
> !
> ephone-dn  6  dual-line
>  number 302 no-reg primary
>  label 302
>  description PhoneB Analog
>  name PhoneB Analog
> !
> !
> ephone-dn  7  dual-line
>  number 303 no-reg primary
>  label 303
>  description PhoneC Analog
>  name PhoneC Analog
> !
> !
> ephone-dn  8  dual-line
>  number 304 no-reg primary
>  label 304
>  description PhoneD Analog
>  name PhoneD Analog
> !
> ephone  1
>  device-security-mode none
>  description Link to Crestron-Telephony Interface for BPT
>  mac-address 4C4C.88FC.0001
>  max-calls-per-button 2
>  type anl
>  button  1:32
> !
>
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