[cisco-voip] unity connection full mailboxes - notifying callers

Chris Ward (chrward) chrward at cisco.com
Tue Dec 3 13:58:39 EST 2013


The only way to do this currently is to disable Identified Subscriber Messaging, this will treat all callers as external callers. This is not the first request for an ISM enhancement to this I have heard today, so I am already planning on bringing this back to the PMs.

Out of curiosity, what are the reasons you are seeing for users having full mailboxes? In 10.0 we are finally adding a SMTP notification for mailbox quota violations if it's an issue with Single Inbox users.

+Chris
TME - Unity Connection and MediaSense

From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Wellnitz
Sent: Tuesday, December 03, 2013 1:51 PM
To: cisco-voip
Subject: [cisco-voip] unity connection full mailboxes - notifying callers

Unity Connection 9.1

I have the check box ticked to check for full mailbox for outside callers trying to leave a message.  Is there a way to do this for internal callers?    I could swear the system used to do this. We do get an undeliverable message and the VM left saying the message could not be left.

We have some rather strong personalities who I don't want to hear from when thye are wasting thier time trying to leave messages for people with full mailboxes.
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