[cisco-voip] CCM 8.5.1SU5 and CTI Manager Shared Lines with UCCE

Erick erickbee at gmail.com
Tue Feb 12 20:58:19 EST 2013


If they are extension mobility, have them log out of em and back on. Seen that confuse uccx...

Sent from my iPhone

On Feb 12, 2013, at 1:29 AM, Erik Goppel <egoppel at gmail.com> wrote:

> No, you need to remove it.
> Gives same error as shared line
> 
> Op 12 feb. 2013 om 00:57 heeft "Jason Aarons (AM)" <jason.aarons at dimensiondata.com> het volgende geschreven:
> 
>> Is Join Across Lines supported with CVP/UCCE 8x ?
>>  
>> From: Jason Aarons (AM) 
>> Sent: Monday, February 11, 2013 6:32 PM
>> To: cisco-voip (cisco-voip at puck.nether.net)
>> Subject: CCM 8.5.1SU5 and CTI Manager Shared Lines with UCCE
>>  
>> Customer removed unsupported agent Shared Lines after upgrading from UCCE 7 to UCCE 8.
>>  
>> However CAD agents are still getting error about shared line and unable to login.
>>  
>> I presume I need to restart CTI Manager.
>>  
>> Anyone else familiar with this?  Sounds like something I’ve seen before.
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