[cisco-voip] CCM 8.5.1SU5 and CTI Manager Shared Lines with UCCE

[Matthew Saskin]

JAL/DTAL is supported by UCCE 8.0(1) and above, however the multi-line
setting needs to be enabled at the PG level.

Matthew Saskin
msaskin at gmail.com
203-253-9571


On Mon, Feb 11, 2013 at 6:57 PM, Jason Aarons (AM) <
jason.aarons at dimensiondata.com> wrote:

> Is Join Across Lines supported with CVP/UCCE 8x ?****
>
> ** **
>
> *From:* Jason Aarons (AM)
> *Sent:* Monday, February 11, 2013 6:32 PM
> *To:* cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* CCM 8.5.1SU5 and CTI Manager Shared Lines with UCCE****
>
> ** **
>
> Customer removed unsupported agent Shared Lines after upgrading from UCCE
> 7 to UCCE 8. ****
>
> ** **
>
> However CAD agents are still getting error about shared line and unable to
> login.****
>
> ** **
>
> I presume I need to restart CTI Manager. ****
>
> ** **
>
> Anyone else familiar with this?  Sounds like something I’ve seen before.**
> **
>
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