[cisco-voip] Call Recording on CUCM

Scott Voll svoll.voip at gmail.com
Thu Jan 3 14:03:23 EST 2013


As others have already stated. you will need a 3rd party app.  We ended up
with CallRex.  It has a Great Web interface for the end users and API's if
you want to build a app to interface with it.

As a added benefit, if you end up using Extension Mobility you don't have
to associated phones to the Call Recording application.  you just associate
extMob profiles.  That way if your not recording All phone in your org, you
don't have to worry about associating the right phones.

YMMV

Scott


On Wed, Jan 2, 2013 at 5:47 PM, Robert Hass <robhass at gmail.com> wrote:

> Hi
> My boss asked if we can enable call recording on our CUCM 8.6 (just CUCM
> without Contact Center).
> We considering two options of call recording
> a) record all voice calls
> b) record voice calls on demand - user can turn on/off recording via xml
> application of softkey on the phone
>
> My question : Are above scenarios of call recording are possible on CUCM ?
> What else I need - probably server for call-recording with big amount of
> storange and some additional software (Zoom ? Cisco ?)
>
> thanks for help
>
> Rob
>
>
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