[cisco-voip] NTP Problem Cucm ver 8.6.2

[Bryant Onojeta]

I can't tell from your post but I assume the 6500 is back up.

What series phones have the issue? If it's the 79xx, we have that issue
periodically and needed to delete the itl files and then the phone reboot
and get a new one and the time is fixed.

Instructions are as follows:

Press the key with the check mark

Choose Security Configuration

Choose Trust List

Choose ITL File

Press **# unlock more erase

Phone will reboot (it does take about 5-7 minutes).


From:  Kenneth Hayes <kennethwhayes at gmail.com>
Date:  Sat, 6 Jul 2013 12:52:49 -0400
To:  James Dust <james.dust at charles-stanley.co.uk>
Cc:  "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject:  Re: [cisco-voip] NTP Problem Cucm ver 8.6.2

I had this issue before it was something on the NTP server side. The network
team made the changes though.

Sent from my iPhone

On Jul 6, 2013, at 12:25 PM, James Dust <james.dust at charles-stanley.co.uk>
wrote:

> Afternoon all,
>  
> We have a catalyst 6500 chassis on our internal LAN, which is acting as NTP
> server for our CUCM cluster (after past issues syncing with a windows server).
> Today due to maintainence the catalyst 6500 was powered down, and now even
> though the publisher states it is syncing with this device some of the phones
> on our cluster are showing the wrong time.
>  
> I am also getting alerts via RTMT stating the cluster cannot sync with the NTP
> server, conflicting with the information the CLI is showing NTP is sync¹d on
> the publisher.
>  
> Is this a bug? Has anyone else had this issue?
>  
>  
> Kind Regards
>  
> James 
>  
> 
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