[cisco-voip] Time of Day routing and dates/times in same time schedule

Erick B. erickbee at gmail.com
Tue Jul 16 11:27:12 EDT 2013


Hi,

On CUCM 8.62a SU2 and having issue with time of day routing not functioning
as expected.


We basically are using this for open and closed hour partitions to send
calls to a ARC during open hours and to an afterhours number during closed
hours. There are multiple sites using ARC so the open/close hours in ARC
don't work out and some have a different afterhours number.

The hours work fine and the calls route fine.

Once we add a date time period to the time schedule for holidays it does
not send the call to the afterhours number on the date. For example we
added time period called July4 to the time schedule and the July4 time
period is a repeating date from July 4th to July 4th with hours 00:00 to
24:00, I also tried 00:15 to 23:45.

The holiday date time period is added to the Closed hours and the closed
partition is listed first in the CSS.

I have moved this to unity to handle for now but would like the call to
stay on the Call Manager if possible.
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