[cisco-voip] 7915 module BLF pickup call is not working.

[Buchanan, James]

You must have your primary line in the same pickup group as the numbers you are trying to pickup. Also, in the CallManager Service Parameters, you must have Auto Call Pickup enabled. Also, when you configured the BLF buttons, you must have checked the box that says “Call Pickup”.


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From: cisco-voip [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jean Carlos Coelho
Sent: Monday, July 22, 2013 2:51 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 7915 module BLF pickup call is not working.

Hi, i have a Cisco Phone 7962 SCCP + Expansion module 7915, i added the BLF function and i can view the others DNs busy or ringing, i can transfer a call, put in wait mode normally, but i cannot pick up calls ringing in the BLF buttons, all the pickup groups are the same, i tried gpuckup, pickup. How can i use the pick up in the BLF buttons of 7915 module?

Thank You! (sorry for my bad english).

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